Dear Raksmart Customer,

We would like to inform you that our network provider has scheduled submarine cable maintenance, which may lead to packet loss, network congestion, and other connectivity issues for servers in Silicon Valley. We sincerely apologize for any inconvenience this may cause.

Maintenance Details:

Affected Region: SV (Silicon Valley), United States

US Time (PDT): July 14, 2025, 22:00 - July 15, 2025, 06:00

Beijing Time (CST): July 15, 2025, 13:00 - July 15, 2025, 21:00

Should you have any questions or need assistance, please contact our support team at [email protected]. We will address your concerns with the highest priority.

Thank you for your understanding and continued support.

Best regards,
Raksmart Support Team