A: VPS is a dedicated part of a physical server that has its own operating system, resources, and environment. It operates independently, much like having your own private space within a larger computer.

A: Our VPS supports online, minute-level scaling. Upgrading CPU and memory only requires a restart (approximately 1-2 minutes) with no extended downtime. Expanding bandwidth and disk typically requires no reboot and has minimal impact.

A: Absolutely. Our VPS products support the elastic addition of multiple independent IPv4 addresses. You can easily add multiple IPs to a single VPS during the order process or through the management backend. This is perfect for site clusters, SEO, and multi-project deployment, with all IPs located on premium BGP lines.

A: We offer great flexibility. For long-term, stable business, we recommend annual or monthly billing with significant discounts. For short-term testing or temporary projects, we offer a pay-as-you-go model that charges based on usage, allowing you to pay only for what you use. You can start or stop the service at any time, making it perfect for controlling temporary costs.

A: We provide 24/7 after-sales technical support via：

Ticket System: Submit issues via the official backend to be accurately recorded and tracked, ideal for complex technical problems.

Official Knowledge Base/Documentation: A rich resource of tutorials and FAQs to help you resolve most questions independently.

Instant Messaging Groups (e.g., Telegram): For quick communication and community support.

Email Support: For non-urgent official communications.

Our technical support team will assist you through the above channels with professional and timely help.