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Membership Benefits

Category Service Content Regular User Entry-Level
5% Off 		Copper
10% Off		 Silver
15% Off		 Gold
20% Off		 Platinum
25% Off		 Diamond
30% Off		 Core
35% Off
One-time Min. Deposit Amount ($) $ 99 $ 500 $ 1,000 $ 2,000 $ 7,000 $ 12,000 $ 30,000
Discounts & Rewards Discount × 5% off 10% off 15% off 20% off 25% off 30% off 35% off
Saturday Member Day × √ √ √ √ √ √ √
Monthly Member Benefits × Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Tier 6 Tier 7
Performance Reward × Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Tier 6 Tier 7
Product Support Free Trial Server (24-72 hrs) × √ √ √ √ √ √ √
Free VPS Servers(Periodic) × × × × VPS(2C2G) VPS(4C4G) VPS(8C8G) VPS(16C16G)
Enablement Support Resource Kit × √ √ √ √ √ √ √
Technical Documentation √ √ √ √ √ √ √ √
Pre-Sales & Service Support Dedicated Account Manager × √ √ √ √ √ √ √
Payment Grace Period × × × × 24 hrs 24 hrs 48 hrs 72 hrs
Deploy Now, Pay Later × × × × √ √ √ √
Resource Monitoring & Alerts × Basic Monitoring Basic Monitoring Basic Monitoring Monitoring + Alerts Monitoring + Alerts Monitoring + Alerts Monitoring + Alerts
Group Support × × × × √ √ √ √
Technical Support 24/7 Ticket Support √ √ √ √ √ √ √ √
Support Specialist Engineer Engineer Engineer Engineer Senior Engineer Senior Engineer Technical Expert Technical Expert
VPS Technical Support × √ √ √ √ √ √ √
Issue Priority × Normal Normal Normal High High Higher Highest
Group Technical Support × × × × √ √ √ √
API Access & Support × × × × √ √ √ √